Microsoft’s gaming console Xbox One was highly anticipated before its release. Xbox One launch was great, without much difficulty except a few errors and concerns. Some users faced problems with their Xbox One consoles however.
After waiting for a pretty long time for the new line of consoles to launch, when you get a busted system out of the box, it can be a real disappointment. But, there is a way around this fortunately, Xbox One purchasers who happen to experience any problems, particularly the grinding disc drive issue popping up on a number of YouTube videos, would not have to wait a long time to get back in the action. The software giant, Microsoft, is using their advance return system to allow gamers to receive a console prior to shipping back a broken system for service.
Regarding the disc issue, the console-maker issued the following statement to GameSpot,
“The issue is affecting a very small number of Xbox One customers. We’re working directly with those affected to get a replacement console to them as soon as possible through our advance exchange program. Rest assured, we are taking care of our customers."
Customers have the option to send a replacement console right away without waiting until they have returned their old one. This means a customer only has to wait a matter of days, rather than weeks to get back up and running.
This means that the customers will get a replacement console, and they do not have to wait a long time for that. For anyone experiencing any issues with their console, whether it is hardware related or service related, Microsoft recommends the following steps,
For more information or support concerning Xbox or Microsoft products, you can look up for Microsoft chat support news. Microsoft chat support details can be obtained from the official Microsoft website.
After waiting for a pretty long time for the new line of consoles to launch, when you get a busted system out of the box, it can be a real disappointment. But, there is a way around this fortunately, Xbox One purchasers who happen to experience any problems, particularly the grinding disc drive issue popping up on a number of YouTube videos, would not have to wait a long time to get back in the action. The software giant, Microsoft, is using their advance return system to allow gamers to receive a console prior to shipping back a broken system for service.
Regarding the disc issue, the console-maker issued the following statement to GameSpot,
“The issue is affecting a very small number of Xbox One customers. We’re working directly with those affected to get a replacement console to them as soon as possible through our advance exchange program. Rest assured, we are taking care of our customers."
Customers have the option to send a replacement console right away without waiting until they have returned their old one. This means a customer only has to wait a matter of days, rather than weeks to get back up and running.
This means that the customers will get a replacement console, and they do not have to wait a long time for that. For anyone experiencing any issues with their console, whether it is hardware related or service related, Microsoft recommends the following steps,
- The customer can talk to a live customer support person that can call him or her back if he or she does not want to wait
- Customers can got to Xbox.com and look for support pages and forums
- Help through the Micro-blogging and social networking service “Twitter”. On Twitter with @XboxSupport
- Customers can also use “Help and diagnostics” on the console by saying "Xbox Help"
For more information or support concerning Xbox or Microsoft products, you can look up for Microsoft chat support news. Microsoft chat support details can be obtained from the official Microsoft website.
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