A DVD or Digital Versatile Disc is an optical storage medium. It offers more of a storage capacity than the compact discs even though it is of the same size. Windows 8 users now face a problem where the presence of optical drives is not detected by the Operating system.
This happens whether the user gets the OS installed directly, or they upgrade to it from a previous version like Windows 7. This results in the drive not appearing in either the Windows Explorer or the Device Manager.
A permanent solution for this Windows 8 issue is still not available. Meanwhile, users can try out these alternate methods to make the DVD drive work on their system. Before you begin with the procedure, remember to check the optical drive cables, if the device you have the OS loaded on is new.
Method 1
First, open the command prompt from the Start menu. This is done by going to the Start Screen and typing in CMD and pressing the key combination Ctrl + Shift + Enter simultaneously. This causes an elevated prompt to appear, and you might have to click OK to confirm access past the User Account Control.
In the prompt that has now appeared, paste the following command and then hit the Enter button.
reg.exe add “HKLMSystemCurrentControlSetServicesatapiController0″ /f /v EnumDevice1 /t REG_DWORD /d 0×00000001
After you have pasted the above command into the prompt, reboot the system and you will find the DVD drive visible in the Computer and the Device Manager.
If you find that the above method was not successful in dealing with this Windows 8 issue, then try the next method.
Method 2
This method uses a free utility that can be downloaded and installed on the system. This software is called the CD-DVD Icon Repair.
This tool is really handy and very easy to use. It was designed primarily to run on Windows 7, but has been observed to work just fine on Windows 8 OS as well. Run the program and click the Repair CD-DVD button. Restart the computer and the DVD drives will now be visible in the Windows Explorer as well as in the Device Manager.
These are the methods used to deal with the problem of undetected DVD drives on a Windows 8-run computer system. For further queries or doubts, contact the Microsoft Support Center.
This happens whether the user gets the OS installed directly, or they upgrade to it from a previous version like Windows 7. This results in the drive not appearing in either the Windows Explorer or the Device Manager.
A permanent solution for this Windows 8 issue is still not available. Meanwhile, users can try out these alternate methods to make the DVD drive work on their system. Before you begin with the procedure, remember to check the optical drive cables, if the device you have the OS loaded on is new.
Method 1
First, open the command prompt from the Start menu. This is done by going to the Start Screen and typing in CMD and pressing the key combination Ctrl + Shift + Enter simultaneously. This causes an elevated prompt to appear, and you might have to click OK to confirm access past the User Account Control.
In the prompt that has now appeared, paste the following command and then hit the Enter button.
reg.exe add “HKLMSystemCurrentControlSetServicesatapiController0″ /f /v EnumDevice1 /t REG_DWORD /d 0×00000001
After you have pasted the above command into the prompt, reboot the system and you will find the DVD drive visible in the Computer and the Device Manager.
If you find that the above method was not successful in dealing with this Windows 8 issue, then try the next method.
Method 2
This method uses a free utility that can be downloaded and installed on the system. This software is called the CD-DVD Icon Repair.
This tool is really handy and very easy to use. It was designed primarily to run on Windows 7, but has been observed to work just fine on Windows 8 OS as well. Run the program and click the Repair CD-DVD button. Restart the computer and the DVD drives will now be visible in the Windows Explorer as well as in the Device Manager.
These are the methods used to deal with the problem of undetected DVD drives on a Windows 8-run computer system. For further queries or doubts, contact the Microsoft Support Center.
No comments:
Post a Comment