Monday, January 20, 2014

Tips To Sort Out The Internet Connectivity Issues

If your internet connection goes wavered, then connection to the internet cannot be established and making use of your web browser for browsing and downloading content will not be possible. To check and repair the problems that hinder the internet connection, a tool by the name Microsoft Network Diagnostics tool can be used. By making use of this tool, a majority of the issues and glitches can be solved. By following the below provided guidelines, the concerns over the internet connectivity can be sorted out easily.

Instructions

  • For checking and repairing the problems, the Diagnose and Repair utility has to be accessed. In the right end corner of the screen, the Network icon can be seen and it has to be right clicked and from the menu that appears, the Diagnose and Repair option should be selected.
  • Connectivity issues will be scanned by the tool and if any issues are found, they will be fixed automatically and you can get back to doing the various tasks with the internet.
  • Make sure that all the cables are properly plugged in. Double check whether all the lights are lit up in your modem and ensure that between the phone jack and the device, a DSL filter is not present.
  • By removing the power cord, the reset process for the router or modem can be done and after a little time (around 10 seconds), it has to be plugged back in. It is advisable to check the user manual of the router or modem that you are using as some routers or modems may require a lot of time to remain unplugged in order for the device to reset.
  • Sometimes, an issue with the server may cause the loss in connectivity. So get in touch with the internet service provider and find out whether any issues persist with the servers. In addition, check whether approval is available to access the network.
  • Fluctuations in the power or no power at all can render the router or modem not working. So check whether there are any issues with the power.

By following the above mentioned guidelines, the internet connectivity issues can be sorted out. If you experience any other Microsoft problems and need a quick fix, you may contact our customer support center. Our customer support center will provide the best help tips and support to resolve all your Microsoft problems.

Wednesday, January 15, 2014

Steps To Remove Ask Toolbar From Your System

The Ask toolbar can be considered as an onscreen application that represents the Ask website. While browsing, when a user clicks on this toolbar, they would be directed to the Ask website, which would provide the search results for the query that the user was looking for. Hence, the toolbar is meant to provide a convenient and user-friendly browsing experience to the users.
However, sometimes the Ask toolbar may try to replace your browser’s default home page. In such cases it is better to uninstall it. If you are looking at how to remove Ask toolbar, you can check the following instructions.

Mozilla Firefox
  • Here, you need to type about:config in the URL box, and then click on the “I'll be careful, I promise”.option 
  • Now, go to the top Filter box, and type in keyword.URL.
  • You would get only one result here. Now, right-click on it, and then click on the Reset option.
Google Chrome:
  • If you want to remove Ask toolbar from Google Chrome, you need to go to the Wrench icon followed by Settings, On Startup and then click on the Set pages option next to the radio button. You would be able to open a set of pages followed by removing any unwanted URLs. You would see an X appearing on the right side of the URL.
  • If you want to remove Ask toolbar from your omnibox search, you can click the Wrench icon, then Settings, followed by Search and then Manage search engines. You can check the list of Default search engines and other search engines that are added by extensions. Here, you can remove the unknown entries.
  • To remove the Ask toolbar from the Extensions list, you need to click on the Wrench icon, Settings and then Extensions. Now, if you can see an Ask extension you can uninstall it.
Internet Explorer
  • If you want to know how to remove Ask toolbar from internet explorer, follow these steps. First, you need to press the Alt key and get the Menu bar.
  • Now, select the Tools option and then click on Internet Options.
  • You need to select General and change your default homepage. Now, click on the Advanced option, and then change the settings.
By following these steps, you would be able to successfully remove the Ask toolbar from your computer. If you have more issues, feel free to contact tech support for assistance.

Monday, January 13, 2014

Tips For Changing The MSN Live Messenger Password

MSN Live Messenger is an instant online messaging application that is developed and released by Microsoft. By using this application, users will be able to chat with their friends and families very easily. All you need is a Windows Live account and an active internet connection. In case, if you need to change the password for your Windows Live account, follow the below given set of instructions provided by the Microsoft Chat team.

If you know the password

  • Switch on your computer and double click the shortcut of the browser in the desktop screen. This will open up a window where you need to type the web address for the Windows Live homepage. This will open up the home page of Windows Live Messenger.
  • In the Windows Live homepage, you will see the option to enter your current Windows Live ID and password. Type it correctly using the keyboard and hit the Enter button. This action will allow you to sign in to the Windows Live account.
  • Now you will see a tab named Account; click the option named Change that is seen in the right side of the Password section.
  • Next, in the field corresponding to the Old Password box, enter the Old Password of your Windows Live account and press the Enter button followed by typing the New Password in the field corresponding to New Password. Confirm it by entering it again.
  • Finally, make the changes by clicking the button named Save. This will change your Windows Live password.

If you have forgotten the password

  • Double click the browser shortcut icon seen in the desktop and navigate to the homepage for the Windows Live account. This will make available the Windows Live homepage.
  • Now, by using your mouse pointer, click the link labeled Forgot your password.
  • Type your Windows Live ID in the corresponding field. Under the picture box, you will see a box to enter the security code. Enter it, followed by clicking the Continue button.
  • Next, find the option named Email me a reset link and click it. Continue by hitting the Next button.
  • Minimize the open windows, navigate to the email associated with the Windows Live account, and check the email that will help to reset the password. Now a window will pop up in the screen where you need to type a new password in the corresponding box. Confirm it by again typing the new password followed by clicking the Next button. 

The steps given above from the Microsoft chat support team will help you to change the Windows Live Messenger password easily.

Microsoft Ready With Surface 2

Microsoft is all set to release the latest version of Surface tablets this year. According to the director of Microsoft Surface, Cyril Belikoff, the tablet named Surface 2 will soon hit stores across the world. The surface tablets will have LTE support, which will enable the users to receive text messages and use the cellular service to access internet connectivity. Keep in mind that the previous version of the Surface tablet allowed users to connect to internet only through Wi-Fi connection.

However, the date of release of the device is not yet announced. The price tag for the device is also not out. Reports suggest that resellers would be allowed to give away discounts on the products to improve the sales. The resellers can also develop business with device tagging, on-site support and custom imaging. Microsoft is releasing Surface 2 and Surface Pro 2 aiming at the corporate users. For this, the company has improved the battery life of the device so that it can be used unplugged for a longer period. This means that professionals can attach the device to their office networks through LAN.

According to Microsoft help & support center, the Surface 2 tablet comes with a Haswell chip and an overall enhancement to the circuitry. Surface 2 is also designed with a low power solid-state disk to extend the battery life. The life expectancy of Surface Pro is about three years or 1,400 times complete drainage. This means that the device is an ideal replacement for the corporations that replace their laptops every three years. It also needs to be noted that the battery is irreplaceable due to the design structure of the device.

Another inclusion in the product is Power Cover. This keyboard used for the device has a separate battery. Since the keyboard has a separate battery for power, it does not play a part in draining the device’s battery life, and this in turn enhances the battery life of the product. You can also find a car charger for the product. This is ideal for the mobile workers using the device.

The device has an Ethernet port and a video port. The video port will help the users to attach the device to external screens. According to Belikoff, with all the features, the product will act as a desktop or a tablet. Now, we are only to hear the release date from Microsoft. Let us hope that Microsoft help & support center would soon announce the release date of this much-anticipated device.

Tuesday, January 7, 2014

Uninstalling Conduit Toolbar

There are many toolbars available for web browsers. Some of them are specific for certain web browsers, whereas some can be installed in all the web browsers. Toolbars can be very helpful while browsing the Internet, but some of them can slow down the Internet speed and make web browsing sluggish. These toolbars can also consume the browser window space. Toolbars can get installed in your computer without your notice or permission. They can integrate with some other programs and get installed in your PC when you install these genuine programs.
Some of these toolbars can prove to be very persistent and it will be very difficult to get rid of them from your computer. If you are thinking on how to remove toolbars, this article will help you to know more on the procedure. Conduit is one among these toolbars and this allows the web publishers to design toolbars that are specifically customized for their websites. This program also allows the users to make notifications and mobile applications. The numerous applications that are offered through Conduit allow the website owners to personalize and distribute the websites to the online audience.
When a user tries to uninstall the Conduit program, an uninstall window lets the users remove one or more of these applications on the Conduit engine. The uninstall procedure is different for Mozilla Firefox and Internet Explorer. However, once the user reaches the uninstall window, the removal procedure is the same.

Internet Explorer

  • Click on the Start button and select the Control Panel option.
  • Select the Uninstall a program link in the Programs area.
  • From the list, select Conduit and then click on the Uninstall button.
  • Click on Remove Conduit Engine and all your apps radio button to get rid of Conduit completely.
  • Click on Remove to finish the process.

Mozilla Firefox

  • Click on Tools in the menu and select Add-ons. This will open the Add-ons manager. 
  • Choose the Extensions tab.
  • Find the Conduit extension and click the Remove button and the uninstall window will open. Rest of the steps is same as above and you will be able to follow the steps with ease.

These are the steps to remove the Conduit toolbar from Internet Explorer and Mozilla Firefox web browsers. If you are still confused on how to remove toolbars, you can contact our tech support team for further help.