Tuesday, May 21, 2013

Fix Windows XP Error Message


While moving files to a different drive in Windows XP, an error message might sometimes pop-up saying "Cannot Move File or Folder - The Directory or File Cannot be Created". In such cases, you won’t be allowed to complete the operation, forcing you to choose other alternatives. To resolve this error message or to prevent it from occurring in the future, you first need to understand the reason behind the problem and adopt appropriate troubleshooting steps. Going through this article will let you give a better idea about why this error is happening and how to deal with it.

Microsoft tech support instructions

Ensure that the disk where you are trying to move files has enough free space. If it doesn’t have the required space, it cannot accommodate the files in question. Simply delete the unwanted files in the disk to create space for the files you want to move. Search fort large files and then execute the delete operation.
If that fails to deliver results, make a new folder in the device you are trying to move the files to. Then attempt to move the files to the newly created folder. At times you will not be allowed to move files if the target folder has too many files or if files carry lengthy names. So this issue can be resolved by moving the files to a new folder in the same drive.
If there is not enough RAM to perform the moving operation, you will get an error message. Freeing up the space by rebooting your system will free up the RAM and resolve the issue you are facing with moving files.
These are a few other ways which will help you to deal with Windows XP error message that says "Cannot Move File or Folder - The Directory or File Cannot be Created". If you are still facing the same problem even after following the instructions mentioned above, do further research. Visit the Microsoft support website, wherein you will have access to a treasure trove of knowledge on various errors and troubleshooting tips.
Visiting Microsoft forums is also a good idea, there forums gives you the opportunity to interact with other Windows users and technical support personnels. Also make sure that you have the latest service pack for Windows XP installed. This will make the Windows XP operating system more effective.

Tuesday, May 7, 2013

How To Block Ads In Windows Live Messenger


The windows live messenger app allows users to send messages, pictures, and audio files. The social networking tool from Microsoft allows two or more people to write instant messages to each other from computers, game consoles, smart phones and mp3 players. The messenger, being an internet-based application, allows third part ads and pop ups. However, Window live messenger allows the users to custom-set the settings to avoid the intrusion of blinking, moving and distracting advertisements. All you need to do is just keep up with the instructions below. Following the steps briefed below will help you block the pop-ups and add-ons in Windows Live messenger.
Windows live help instructions to block Ads in messenger app
  • Switch on your system and log into your admin account.
  • Open Internet Explorer on your device. Click on the Start icon. You will find the Start icon placed in to the bottom left corner of the start screen. From the Start menu pop up, select the label that reads All Programs. From the All Programs sub menu, select the label that reads Internet Explorer.
  • Wait for the window browser to load. From the quick access tool bar placed on top of the window, select the Tools option. From the drop down, select the label that reads Internet Options.
  • This will launch the Internet Options window. From the Internet Options Window, select the Security tab and highlight the Restricted Sites.
  • Move the mouse pointer and click on the address bar. Enter the web page that you want to visit. Delete the text in the address bar field. Enter the address of the page that you want to visit, e.g. http://rad.msn.com. Navigate to the webpage. The address http://rad.msn.com is responsible for sending advertisements to Windows Live Messenger. Set the access to stop the ads from appearing in the application.
  • Click on the Add option, and then the OK button, to save the preferences. Close the tabs.
  • Re-launch the Windows Live messenger application. The ads will now get replaced with the Windows Live Messenger banner.
For any more assistance, ping us online on our toll free 24/7 helpline number. You may reach our tech support desk, or our Windows Live help desk for live assistance. Follow the above guidelines formulated by the window support division to block ads on Windows Live Messenger. Send us your valuable feedback and queries on the same.

Monday, April 29, 2013

Troubleshoot Outlook Using Email Transaction Logging


Microsoft Outlook’s user-friendly tools and features allow users to handle their multiple email accounts easily and efficiently. But what if you get a puzzling popup error message on your computer screen? You may now be completely clueless as to what to do next. In such a situation, when you don’t have any idea what really happened and what caused the error, the best option is to look into the log that Outlook had created automatically. Outlook creates a detailed list of all the activities in its log file which helps its users to track unusual activities taking place within the Outlook. By looking into this log data, you can pinpoint the problem yourself or at least show it to someone who has some knowledge about it.
Outlook logs all activities including its communication with Exchange, POP, SMTP, IMAP and Hotmail
servers. Below are the troubleshooting steps for Outlook problems with transaction logging.

How to turn on email logging for Outlook troubleshooting

  • Launch the Microsoft Outlook on your computer.
  • From the toolbar menu, click on “Tools” and then select “Options”.
  • When you get the “Options” window, click on “Other” tab.
  • Select “Advanced Options”.
  • Check to see if “Enable logging troubleshooting” or “Enable mail logging troubleshooting” is enabled. If it’s not enabled, mark the checkbox beside it. Click “OK” twice when it prompts to.
  • Now exit the windows and restart Microsoft Outlook.

You need to check if you still have the same problem persisting. Try to send or receive email and check if it reproduces the error. If it generates the same error, go back and uncheck “Enable logging troubleshooting” or “Enable mail logging troubleshooting” to disable it.

How to find the log file

Finding the log file is a bit more tedious task as compared to enabling or disabling the transaction logging.

  • Go to “Start” menu and click “Run”.
  • Type “%temp%” into the Open text field and click “OK”.
  • From the “Temp” folder, locate the folder for POP and SMTP. Locate the file “OPMLog.log”. This is the log file for POP and SMTP.
  • Locate the “Outlook Logging” folder within the Temp folder and open it.
  • Open IMAP folder and locate the files, “imap0.log”, “imap1.log”. These are the log files for IMAP.
  • Open the “Hotmail” folder within the folder “Outlook Logging”.
  • Locate the files “http0.log”, “http1.log” which are the log files for Hotmail service.

These log files help you to find the exact reasons for many Outlook problems which then in turn help you fix those problems.

Monday, April 15, 2013

Customizing Google Chrome Extensions


Due to simple design and high end user interface, Google’s Chrome web browser attained the “most popular tag” within a short time of period. Besides this, the browser is available to users for free and also offers a high browsing speed in almost all environments.

The Google Chrome browser supports numerous extensions, also called as web apps. Chrome users can easily download and install these extensions from the Google Chrome Web store. Want to know how to perform this? Then follow the below mentioned instructions.

Guidelines to follow

  • Turn on your Windows system and launch the Google Chrome browser 
  • Now click on the Wrench icon located at the top right corner of the browser screen and choose the tab marked Tools form the pull-down menu list.
  • Now click on the Extensions tab to view the list of Chrome Web Apps that you have already installed in your web browser.
  • You can disable the action of a particular extension by simply clicking the Disable button instead of hitting the Uninstall button.
  • For removing the entire traces of the Google Chrome Web app, access the Uninstall button that corresponds to the particular extension.
  • For making additional changes in the Google Chrome Settings for a particular extension, click on the Options tab. Now you can view the available options for that particular extension. 
  • If you want to run the app in an Incognito browser, place a tick mark in the box next to Allow in incognito option.

How to install Google Chrome extensions?

  • Launch the Google Chrome browser on the system
  • Click on the tab that reads Get More Extension displayed on the lower right corner of the window. This redirects you to the Google Chrome Web store and you can download any Chrome Web Apps from here. 
  • Once you finish downloading the app, click the tab marked Add to Chrome
  • Then you will able to view a pop-up window with an install button in it. Now click Install and follow the onscreen commands to complete the app installation process. 
  • After finishing the installation, it’s advisable to restart the Google Chrome web browser to apply the Google Chrome Settings changes.

To know more about the features and functions of Google Chrome Web Browser, make use of the Help feature incorporated with Chrome.

Monday, March 25, 2013

How To Allow Pop-Ups In Google Chrome


Are you constantly worried about the increasing loading time of web pages when you attempt to browse internet? It is frustrating to wait for the requisite pages you want when you are in a great hurry to start your work. You may think your computer is slow or that the browser is in trouble. However, wait a minute before taking further actions to repair your browser or a consequential clean up and re-installing the operating system because your computer may show similar slowdown symptoms due to the loading of unwanted ads and pop-ups while you try to load a particular website.
The pop ups not only stand guilty but also are most unwelcome, they also waste the precious bandwidth thus reducing the speed of data transfer. Fortunately, Google Chrome offers a remarkable service in this aspect, as it is fast and blocks any such popup windows from opening by default. The default Google Chrome settings, are set to meet this specification and thus improving your browsing experience. However, certain websites and applications require you to load these popup windows and in order to use them; you have to enable the Google Chrome settings manually to allow the pop-ups to load.

Steps to follow

First, you need to have the Google Chrome browser on your PC. If you do not have one, then install it.
Then move to the Tools menu or the Chrome menu and select Preferences.
You should go to the Under the Hood tab, which is given at the top of the window.
Next, click on the Content Settings button under the Privacy section.
Go to the Pop-ups tab.
In addition, you have to select the button very next to the option Allow all sites to show pop-ups.
Then click Close in order to save the settings. Now Google Chrome will open all website pop ups.
Just as you have seen, the procedure for disabling the pop-up blocker in Chrome is very handy and simple. Now getting tech support for similar issues is not a tough job as the availability of such helpful online resources are abundant, along with excellent tech support centers like Microsoft Help and Google Chrome Help which provide online chat and call facilities to achieve quick service.

Thursday, February 28, 2013

Troubleshooting Internet Explorer Problems


Internet Explorer is the default web browser in the Windows operating systems. Although not the most popular internet browser around, it still is quite a capable one. Problems are quite common while using IE, and once you start using it, you will find that you need to spend more time fixing the problems it brings up, than browsing websites. The Microsoft support team has provided us with the following set of instructions, which will help you with resolving the problems in the Internet Explorer browser.

Instructions to resolve Internet Explorer issues
First of all, click on the “Start” button located in the lower left corner of your screen, and then click on the “All Programs” option. Choose the “Windows Updates” option, and then click on the “Check for Updates” option located on the left pane. A simple update process will suffice to resolve the issues in some cases.
Choose the “Start” option to open the Start Menu, and then type “msconfig” into the Search field. Click on the “Startup” to display all the startup programs in your computer. Disable all the programs that are unnecessarily run during the startup process. Make sure that you do not disable those programs that are vital for the computer startup process. Reboot your PC after this process.
Press "Ctrl-Alt-Delete" and then click on "Start Task Manager” option. From the list of running programs, choose the "iexplorer.exe” option, and then click on the “End Task” option. Ensure that you do not do this with the “explorer.exe” option, as it is a vital program.
Click on the “Start” button, and from the Start Menu; choose the “Computer” option. Move the pointer of your mouse towards the "OS (C:)" option, and then right click on it. Select the “Defragment” option from the menu. Repeat this process of defragmenting the hard drives with the other drives in your computer.
Restart your computer, and then check whether the program is working fine.
If the problems persist with the Internet Explorer browser, access the Microsoft Fix It Center, and download the Fix It program. Once this program gets activated, it will search for issues within the program and fix them automatically.
These are the instructions that you should follow in order to resolve the issues with the Internet Explorer browser. These simple and easy guidelines were provided by the excellent Microsoft support team and with the help of these steps, you will be able to get past any minor obstacles you might face.

Wednesday, February 13, 2013

Fix Windows Update In Vista


The update feature in Windows operating system is a default setup and design to keep the operating system updated with the latest program updates and security features. The Windows Update program will look for new updates on Microsoft website when you wish to update a certain program. The interesting feature of Windows Vista updates is that you can manually check for updates anytime or set time for the program to check automatically at a regular interval.
It is quite common for all the systems or programs to succumb to errors at times. Windows Vista may encounter a wide variety of technical problems and unfortunately, as a result of this havoc,  Windows Update will fail to function properly. When you see such Vista problems, the first involuntary response will be a panic attack, which is followed by a certain amount of voluntary disappointment. But hey, you can easily fix the problem all by yourself by making use of the troubleshooting steps given below.
 steps you should follow while troubleshooting
Click on the Start menu located on the bottom of the screen and go to the option marked as All Programs.
Locate the Windows Update option and click on it. A screen will show up and click on the label Get updates for more products. The Windows will take some time to install the program. If no option shows up, the program is already installed in the system.
Check for any new update availability by clicking on the button Check for updates. If any error occurs during the program updates, close the dialog box.
Go to the Start menu again and to the Control Panel. Type in troubleshooter in the search field space and click on the option marked as Troubleshooting.
Under the System and Security, click on the label Fix problems with Windows Update. Any issue that exists with the Windows Update will be located. You will also be provided with the necessary solutions.
Close all the running programs and go to the Start menu. Click on shutdown and select Restart. The Windows Update will continue and finish any unfinished updates.
Go to Windows Update from the Programs and select Restore hidden updates. Download the past updates by clicking on Restore.
Again, click on Check for updates option and see that the program functions properly. Choose the programs you wish to update and click on Install.
These troubleshooting steps will fix any Vista problems associated with the Windows Update feature. The Vista Support center can also provide you with additional steps to fix the related problems.